Xfinity cable box not turning on - Apr 1, 2022 · On your smartphone, open the Xfinity My Account App. Locate the “TV Option” on the main screen. Select your Xfinity cable box. Select “Troubleshoot”. Choose “System Refresh”. Once you confirm the System Refresh option, your smartphone app will remotely factory reset your Xfinity cable box and return it to its original settings by ...

 
Learn how to fix a cable box that is not working with this simple video tutorial. Follow the easy steps to reset your cable box and enjoy your TV shows.. Gas prices evanston wy

Low Volume. Since the last post was closed I figured I would start a new one. I noticed lately that my X1 is significantly quieter that any of my other sources. My X1 box goes through my Denon receiver. To listen to my Xfinity X1 box the volume needs to be at 52 or greater. For my Xbox or TV apps, I listen to them around 25.Samsung universal remote: Go the Home screen > Source > Universal Remote > Start, select "Cable/Satellite box," and follow the on-screen instructions. Older Samsung remote: Turn off the cable box, press "Cable" or "Mode" on the remote, press "Set," enter your cable box's code, and turn on the cable box. Not all cable boxes can …Feb 3, 2022 · Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.TV and cable box not talking. Completed HDMI troubleshooting; no issues. Tightened connections. Cable box blue light is flashing. What I see on TV is a loop: Cable box starts… I see “Welcome…” I get the spinner… then it starts over. SAMSUNG TV then tells me to troubleshoot the connections… And the wheels on the bus go round and round.The first step to fixing a Comcast cable box that is not working and displaying a “no signal” message is to check the connections. Make sure that the cable box is properly connected to the TV and that all cables are securely plugged in. If the cables are loose, tighten them and try turning the cable box back on. 2. Restart the Cable Box.4 years ago. @TiminDE wrote: I've had Xfinity for a year. Until August or so, I could turn on my TV to the last station I was watching, and I could rewind that station up to an hour. As of August, that functionality disappeared - I can't rewind at all when I first turn on the TV. I normally use the Xfinity remote, which I assume turns on/off ...To do so, click on the chat icon at the top right of the page. • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.NoNoBadPuppy. @WolfSpirit42 There is no need to unplug the box. In fact, the box should be left plugged in to get updates to the guide, firmware updates, etc. The box does not draw much power. Just had internet and tv installed. On the tv box when I push power it will not turn the box off. I tried to restart the box and re-pair the remote ...When it comes to choosing a cable TV provider, there are numerous options available in the market. One of the most popular choices is Xfinity, which offers a wide range of cable TV...DTA box not working. Our DTA box stopped working yesterday - no light on the front (I believe it used to have a green light), no signal being received by the tv. I've checked, tightened and replaced all the cables. The support chat bot just keeps trying to restart it and telling me everything is fine, and gives me no other options.I've switched out cables and the same thing happens. The only solution seems to be unplugging the cable box and plugging it back in. My tv is a Visio E322AR. The box is a XG2V2-S. unplug each end of the HDMI cable one at a time. reinsert pressing hard until you feel and maybe hear the click as the connector locks into place.Jul 25, 2022 · To this point I have: * changed all batteries. * tried moving much closer to the box (less than 12" away) * unplugged box and tv for 2 minutes. * reset both the system and the box via the app. * got a new remote from xfinity (no difference) I can, using the Sony remote, navigate other things on the tv (setup, streaming, etc), which tells me its ...The first step to fixing a Comcast cable box that is not working and displaying a “no signal” message is to check the connections. Make sure that the cable box is properly connected to the TV and that all cables are securely plugged in. If the cables are loose, tighten them and try turning the cable box back on. 2. Restart the Cable Box.Apr 27, 2022 · Except you’ll have to press your TV’s power button for a few seconds as well. To do this: Unplug your TV from the power outlet. Press and hold the Power button on the actual TV. Do this for about 15 seconds. Wait for a minute or 2. Try to turn your TV on either with the remote or through its own power button.user_f9ad98. Just had Xfinity tech solve problem. My new Sony TV has a power setting that can use "screen saver" or "last input" as a choice on TV turn on. Changed to "last input" and now tv works ok. This has been happening for the past 5 or 6 days. I always turn my TV on and off using the TV remote (Samsung Series 6).TV and cable box not talking. Completed HDMI troubleshooting; no issues. Tightened connections. Cable box blue light is flashing. What I see on TV is a loop: Cable box starts… I see “Welcome…” I get the spinner… then it starts over. SAMSUNG TV then tells me to troubleshoot the connections… And the wheels on the bus go round and round.Nov 15, 2022 · Here are some troubleshooting tips to try to fix the “No Signal” message: Check the cable connections: Ensure that the cable connecting the cable box to the TV is securely plugged into both ends. If possible, try using a different cable. Check the TV’s input selection: Make sure that the TV is set to the correct input for the cable box.This will place your TV Box in Standby mode whenever your TV is turned off and will automatically wake it up when the TV is turned on. This feature is turned on by default. You can turn it off by going to Settings > Device Settings > Power Preferences > HDMI Device Control (HDMI-CEC) > Off or On.I'm trying to troubleshoot and reset my cable box. After logging into my account, I tried to go through the remote reset. However, I keep running into the message "we couldn't reach your box." All the cables are tightly plugged in, the television is set to the correct input, and I have unplugged the system and waited more than 30 seconds ...The easiest way to turn audio description on or off is to use voice control. While watching full screen video, press and hold the voice control button on your Xfinity Voice Remote and say "audio description." The voice control button is the third button up from the OK button in the center of the remote. It is a slightly indented rectangle.My cable box is off and will not power back on. I have unplugged everything, replugged everything and even tried the troubleshoot and nothing is working. The cable box is not powering on but everything else inclusive of the internet is working. I have read several forms concerning this issue and nothing is working. Please help?In this video I am going to share steps to fix xfinity cable box not working.This way you can know How To fix Xfinity Cable Box Not Working?We are going to c...Mar 4, 2021 · I recently subscribed to Xfinity TV service and got a RNG150N box. I have verified that the co-ax cable is correct (lots of attic tracing today), and when I plug the co-ax directly into my TV I can see cable TV that way. I have co-ax from wall to box, and HDMI from box to TV. When I plug power into the box, the front 3 lights cycle, then the ... The only thing that works is - unplug the HDMI cable, reboot the box, wait for 5 mins and then plug the HDMI cable back in. It is way above high time that either xfinity fixes this issue or just swaps out the boxes and gives customers ones that actually work. 0. 0.Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the picture back by setting the resolution to 720. You can then change to a different resolution by pressing the ...Oct 5, 2023 · Check the power cord: Ensure that the power cord is securely plugged into both the Xfinity box and the power outlet. Sometimes, the cord may come loose due to accidental tugs or movement. Verify the power outlet: Test the power outlet by plugging in a different device, such as a lamp or phone charger. Nov 17, 2021 · Hello, @user_0d1246! Thanks for reaching out to us on our Forums! I hope you are doing well. If you are still having issues with your cable box you can try restarting it using the methods listed in the following link: Restart Your X1 TV Box. If you still find yourself having issues, please let us know and we can dig deeper into the issue.Xfinity X1 is a full-featured cable TV box that offers a wide range of channels, on-demand content, and DVR functionality. On the other hand, Xfinity Flex is a streaming-only device that provides access to streaming apps like Netflix, Hulu, and Amazon Prime Video. It does not include traditional cable TV channels.The box gives no signal to the tv, and the power button on front of the box doesn't seem to turn it on either. I've also tried holding to power button for 10+ seconds, reconnecting the power cable to the same result every time. Could the box they sent me be bad or am I missing something?Jan 20, 2024 · Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session. Our main cable box is blinking a blue light and the tv is not detecting the cable box neither. I checked all the cables, turn it on and off, and unplugged but nothing has changed. Jun 17, 2023 · Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help. Do you want to keep using voice guidance I keep getting the message over and ...This will place your TV Box in Standby mode whenever your TV is turned off and will automatically wake it up when the TV is turned on. This feature is turned on by default. You can turn it off by going to Settings > Device Settings > Power Preferences > HDMI Device Control (HDMI-CEC) > Off or On.I've switched out cables and the same thing happens. The only solution seems to be unplugging the cable box and plugging it back in. My tv is a Visio E322AR. The box is a XG2V2-S. unplug each end of the HDMI cable one at a time. reinsert pressing hard until you feel and maybe hear the click as the connector locks into place.Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the picture back by setting the resolution to 720. You can then change to a different resolution by pressing the ...1 year ago. If you disable CEC, then your cable box and tv won’t be able to turn each other on or off. That is what CEC does…allows the devices to communicate so that they can turn each other on or off. Re-enable it. You might want to do a system refresh on the cable box. 1.In today’s digital age, technology is constantly evolving, and so are our entertainment needs. Gone are the days when cable boxes were simply used to tune in to our favorite TV cha...I am not able to turn off the X1 Cable box using the remote. We have two X1 Cable boxes, one is turned off by the remote, the other stays on all the time. We have repaired it numerous times. It was factory reset and the Xfinity Store replaced the remote with a new one and the X1 Box still will not turn off on one of our sets.Dec 29, 2021 ... ... Xfinity Flex TV Streaming Box. I take you through the installation process with the HDMI Cable and power adapter, then walk you through the ...Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the picture back by setting the resolution to 720. You can then change to a different resolution by pressing the ...My cable box won't turn on. ... What is the box model number? Do you know if it is an X1 box or a legacy box? Some legacy boxes "play dead" if they are not receiving a signal from Comcast. See https://www.xfinity.com/support/articles/cable-box-user-manuals. and https://www.xfinity.com/support/articles/x1-hub-vs-companion-box.Xfinity Comcast offers a wide range of services, from cable TV and internet to home phone and home security. With so many options, it can be difficult to know where to start when l...Second, turning off your Xfinity cable box may also help improve its longevity. When a device is powered on constantly, it can cause components to overheat, which can damage the device over time. Turning off your Xfinity cable box when it’s not in use can help prevent this from happening and extend the life of your device.1 year ago. Have you already tried unplugging it for 1 min then reattach the power cord? That would force the box to do a system refresh. If the above does not …Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.User Guide - XfinityTo access settings, press the Xfinity button on your remote and arrow over to the gear icon. In Device Settings, there are a few items to consider. In Video Display, you may need to tweak two ...Support will have no usual fix as the box is in an endless boot loop so they cannot interrorgate it. Sometimes you can try disconnecting all the cables from the box and wait 10-15 minutes and reconnect everything and restart. But unfortunately you usually will be stuck back in the “Welcome. Bienvenido. Bienvenue” loop.I've switched out cables and the same thing happens. The only solution seems to be unplugging the cable box and plugging it back in. My tv is a Visio E322AR. The box is a XG2V2-S. unplug each end of the HDMI cable one at a time. reinsert pressing hard until you feel and maybe hear the click as the connector locks into place.Yes, I suspect you will experience the same humming noise. The technician who made my service call said it was the internal hard drive AND the fan causing the noise. Anyway, he swapped it out with a brand new device (the PX013ANM was a refurbished unit), an XG1v4-A, which is so quiet I can hardly hear anything.1 year ago. If you disable CEC, then your cable box and tv won’t be able to turn each other on or off. That is what CEC does…allows the devices to communicate so that they can turn each other on or off. Re-enable it. You might want to do a system refresh on the cable box. 1.Jan 20, 2024 · Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session. Our main cable box is blinking a blue light and the tv is not detecting the cable box neither. I checked all the cables, turn it on and off, and unplugged but nothing has changed. The easiest way to turn audio description on or off is to use voice control. While watching full screen video, press and hold the voice control button on your Xfinity Voice Remote and say "audio description." The voice control button is the third button up from the OK button in the center of the remote. It is a slightly indented rectangle.unplugged and re-plugged. A simple first fix to try is unplugging the device from the power …Your Xfinity television box is set up to be always on so it can perform regular functions (like software updates and DVR recordings). To turn off the TV Box, you must either: Press the Power button on the front panel of the box, Configure the TV Box to go into Power Saver automatically or. Simply leave the TV Box on while turning off the TV.It will not connect with the wifi through WPS and will cycle between the "Press the WPS button on your WiFi Router" screen and "A Software Update is in Progress" screen. I'm not sure the connection is the issue here as the WiFi router is 5 ft away max. When I attempted to hardwire the box using an ethernet cable, the box will update but then it ...1 year ago. If you disable CEC, then your cable box and tv won’t be able to turn each other on or off. That is what CEC does…allows the devices to communicate so that they can turn each other on or off. Re-enable it. You might want to do a system refresh on the cable box. 1.I have a problem with what’s referred to the “hand-shake” on a Vizio Tv connecting to mini box on HDMI connection. It generally happens when I first power up both the box and the tv. What works for me is power only the tv off for a few seconds and turn it back on again. (Cable box should stay on) I use my tv specific remote. Hope that helps.No sound on some channels · For TV Boxes: Go to the Main Menu. Select Setup. Select Audio Setup. Set the Default Audio Track to the desired language. · For TV ..... Factory reset the Xfinity Voice Remote without a Setup button (XR15) Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box ... Jan 18, 2024 ... Comments · Xfinity Cable Box Not Working : How To Fix [Reset Xfinity Cable Box] #HowTL · How To Restart Xfinity X1 TV Box · How to TURN OFF Vo...May 6, 2024 · Attach the power cable to a power source. Plug the power cable into a wall outlet or power strip. You should choose a power outlet close enough to the TV that you'll be able to place the box near the TV without stretching or bending any wires. [5] 5. Plug the other end of the power cable into the cable box.Mar 8, 2021 · Which X1 box for Older TV. So my parents want to make the jump to X1 they are using a 2001 Projection tv no HD only SD. So I would think I need an X1 box with Composite Jack's on the back (RCA yellow red white). Also looking at there bill the dvr is included with Triple play package or whatever they call it now so I would want to get …DTA box not working. Our DTA box stopped working yesterday - no light on the front (I believe it used to have a green light), no signal being received by the tv. I've checked, tightened and replaced all the cables. The support chat bot just keeps trying to restart it and telling me everything is fine, and gives me no other options.Turn off the device from the power source. Unplug the router and wait 10 seconds. Turn the hub/router back on and wait until connected to the internet. Turn on the device from the power source, and when it’s ready, press the Home button on the remote control. If it's still not working, reset to the factory settings.When the Xfinity cable box keeps rebooting the most likely causes are overheating or signal issues, or power-related problems. Cable boxes that get too hot, …Aug 4, 2023 · Your Xfinity television box is set up to be always on so it can perform regular functions (like software updates and DVR recordings). To turn off the TV Box, you must either: Press the Power button on the front panel of the box, Configure the TV Box to go into Power Saver automatically or. Simply leave the TV Box on while turning off the TV. To do so, click on the chat icon at the top right of the page. • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.CCJennifer. Hello @user_e03156! Thank you for reaching out on our community forum. I hate to hear that your cable box is flashing in the middle of the night. Our cable boxes do update and reboot nightly, however, it wouldn't cause your tv to turn on. This link has more details and how to change the time of the update.Jul 25, 2022 · To this point I have: * changed all batteries. * tried moving much closer to the box (less than 12" away) * unplugged box and tv for 2 minutes. * reset both the system and the box via the app. * got a new remote from xfinity (no difference) I can, using the Sony remote, navigate other things on the tv (setup, streaming, etc), which tells me its ...Use the down arrow button to highlight Parental Control PIN. Press OK to select On. Enter a four-digit Locks PIN of your choosing. Re-enter the Locks PIN to confirm. Press the Exit key to go back to regular TV viewing. Note: If you forget your Locks PIN, see Manage X1 and Stream PIN Settings Online. Learn to turn parental controls on and off.I've switched out cables and the same thing happens. The only solution seems to be unplugging the cable box and plugging it back in. My tv is a Visio E322AR. The box is a XG2V2-S. unplug each end of the HDMI cable one at a time. reinsert pressing hard until you feel and maybe hear the click as the connector locks into place.In today’s fast-paced digital world, having reliable and high-speed internet access is essential. Whether you are a small business owner, a student, or simply someone who enjoys st...1.5K. 472K views 4 years ago. This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box). ...more.1 Message. Friday, September 25th, 2020 9:00 PM. Closed. Controller won’t turn off cable tv box. Just had internet and tv installed. On the tv box when I push power …Sep 2, 2020 · user_f9ad98. Just had Xfinity tech solve problem. My new Sony TV has a power setting that can use "screen saver" or "last input" as a choice on TV turn on. Changed to "last input" and now tv works ok. This has been happening for the past 5 or 6 days. I always turn my TV on and off using the TV remote (Samsung Series 6). Please turn on your device by pressing and holding the power button of your cable box till the green light starts blinking. Press the Power and Menu buttons simultaneously on your remote to open the user settings. Navigate to find the Restore Defaults option. Press the Right button and click Ok to start the reset.Balance the box and TV volume: Access the TV Adapter's or TV Box's main menu. Select Setup. Select Audio Setup. For the Set volume to optimal stereo option, select Yes to automatically adjust the volume to the optimal level for stereo output. Note: If you select No, your current volume settings will be retained.The first step to fixing a Comcast cable box that is not working and displaying a “no signal” message is to check the connections. Make sure that the cable box is properly connected to the TV and that all cables are securely plugged in. If the cables are loose, tighten them and try turning the cable box back on. 2. Restart the Cable Box.This feature is turned on by default on your Xfinity TV Box. You can turn it off by going to Settings > Device Settings > Power Preferences > HDMI Device ...methods. 1 Rebooting from the Cable Box Menu. 2 Using the Manual Reset Button. 3 Unplugging the Cable Box. Other Sections. Video. Tips and Warnings. Related Articles. Expert Interview. …

X1 box has to be rebooted in the morning to get TV service. There's about a 50/50 chance when I turn on the X1 box and TV in the morning that there will be a black screen with no cable TV service. Unplugging and plugging back in the X1 box usually restores the service, but it takes a while for the rebooting process.. Hometown iga jasper indiana

xfinity cable box not turning on

RNG150 and XG1 TV Boxes ; Device status, Power light or LED activity ; Power save mode, Off ; Loading or restarting, Power light solid; LEDs blinking ; Steady or no ...Low Volume. Since the last post was closed I figured I would start a new one. I noticed lately that my X1 is significantly quieter that any of my other sources. My X1 box goes through my Denon receiver. To listen to my Xfinity X1 box the volume needs to be at 52 or greater. For my Xbox or TV apps, I listen to them around 25.X1 box has to be rebooted in the morning to get TV service. There's about a 50/50 chance when I turn on the X1 box and TV in the morning that there will be a black screen with no cable TV service. Unplugging and plugging back in the X1 box usually restores the service, but it takes a while for the rebooting process.XfinityJeniece. +23 more. Official Employee. •. 1.7K Messages. 13 minutes ago. Hey there user_5q176i, thanks for reaching out through Xfinity Forums regarding …Here’s how to do it using a remote: Press the Power button on your Xfinity cable box. On your remote, press the Power and Menu settings together. This will open up the User Settings. Navigate to the Restore Defaults option. Press the Right Arrow button on your remote. You’ll see a message saying “Restore Default.Dec 3, 2022 · If the above does not work then it likely the box is fried and needs to be replaced which you can do by calling Xfinity technical support. They will send you a replacement box but the old one will have to be returned usually by you at a store. Since you store is card away you should try to request being able to ship it back as prepaid by Xfinity. To Pair an Xfinity Voice Remote (Without a Setup Button) Note: These instructions apply to the XR15 Voice Remote (X1 or Flex). Make sure the Voice Remote batteries are installed and your TV and TV Box are powered on. Set the TV input to the input connected to the Xfinity TV Box. Press and hold the xfinity and Info buttons for five seconds. Wait ...Press and hold the Power button located on the front of the primary DVR TV Box for 10 seconds. The TV Box should automatically reboot. Or: Ensure your cables are tightly secured. Unplug the power from your primary DVR TV Box for 30 seconds. Plug the power cord back in to your TV Box. Allow five minutes for your primary DVR TV Box to reboot.Apr 7, 2020 · The remote works fine to turn on and off the TV power until it's paired with the soundbar. At that point the remote can control the volume, but the power button on the remote then turns the soundbar on/off and not the TV. Everything worked fine on the previous Xfinity box. I did try to do what Rayana indicated and it did not work. Sep 19, 2023 · TV and cable box not talking. Completed HDMI troubleshooting; no issues. Tightened connections. Cable box blue light is flashing. What I see on TV is a loop: Cable box starts… I see “Welcome…” I get the spinner… then it starts over. SAMSUNG TV then tells me to troubleshoot the connections… And the wheels on the bus go round and round. Aug 4, 2019 · This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box). X1 TV Box must always be powered on to perform regular functions (like software updates and DVR recordings). To turn off the TV Box, you must either: Press the Power button on the front panel of the box, Configure the TV Box to go into Power Saver automatically or. Simply leave the TV Box on while turning off the TV.Voice Control: Turn the X1 ... Comcast Labs lets you test features currently under development for your X1 TV Box. ... (not available on X1 RNG150 TV Boxes). Reset ...I'm trying to troubleshoot and reset my cable box. After logging into my account, I tried to go through the remote reset. However, I keep running into the message "we couldn't reach your box." All the cables are tightly plugged in, the television is set to the correct input, and I have unplugged the system and waited more than 30 seconds ...In today’s digital age, having reliable and fast internet service is essential for both personal and professional use. Comcast is one of the leading providers in the United States,...If your TV Box does not have a Power button (includes XG1v4 DVR TV Boxes and Xi5/Xi6 Wireless TV Boxes): Unplug the TV Box for 10 seconds. Plug the TV Box back in. Restart from Device Settings. Using the remote, press the xfinity button. Use the left arrow or right arrow button to highlight Settings (the gear icon). Press OK.I recently subscribed to Xfinity TV service and got a RNG150N box. I have verified that the co-ax cable is correct (lots of attic tracing today), and when I plug the co-ax directly into my TV I can see cable TV that way. I have co-ax from wall to box, and HDMI from box to TV. When I plug power into the box, the front 3 lights cycle, then the ...If you have programmed the remote to control your TV, the All Power button will turn your TV on and off. Your TV Box must always be powered on to perform regular functions (like software updates and DVR recordings). To turn off the TV Box, you must either press the Power button on the front panel of the box, configure the TV Box to go into ...Here are the concise steps to factory reset an Xfinity cable box: Scroll down and select the TV tile. Choose “ Troubleshoot .”. Select “ Restart Device ” to reset the cable box. Make sure all cables are tightly secured. Press and hold the Power button on the front of the TV Box for 10 seconds to restart the box.Restart your TV box. Sometimes all it takes to correct this issue is restarting your TV box. Power off your TV Box. Remove the power cable from the back of the unit. Unplug the power cable from the wall outlet or power bar. Wait 30 seconds, then reconnect the power cable. Power on your TV box to see if it works.On your smartphone, open the Xfinity My Account App. Locate the “TV Option” on the main screen. Select your Xfinity cable box. Select “Troubleshoot”. Choose “System Refresh”. Once you confirm the System Refresh option, your smartphone app will remotely factory reset your Xfinity cable box and return it to its original settings by ....

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