Spectrum modem power light blinking blue - The flashing white and blue lights on a Spectrum modem indicate various issues such as internet outage, loose connections, overheating, or firmware problems. To troubleshoot, try restarting the router, power cycling the modem, reviewing cable connections, or resetting the device. It is important to ensure that a steady blue light is present to ...

 
So here, Spectrum self-install online light blinking blue and white is common. Once it comes online, the modem will turn either solid blue or solid white. But if after 20 minutes, your spectrum modem lights cycling is happening. That means your spectrum router is not connecting with the Internet.. Cape dory for sale craigslist

In conclusion, a blinking blue or white light on your Spectrum modem/router is generally an indication that the device is in the process of connecting to the internet. It's important to be aware of the different meanings of the blinking light and to understand when it will transition to a solid blue light. ... A blinking power light on your ...Blinking Orange Light: An orange light on your router flashes when you're having trouble connecting to your Internet Service Provider. The orange light on the router shows that the Ethernet connections are not securely connected. Blinking Red Light: If your Spectrum routers light red, it means your modem isn't connected to a DSL router.The reset button on the back of your router is a quick and easy way to restore it to its factory default settings. Press and hold the Reset button for at least 10 seconds. The power light will start blinking. Once it starts blinking, release the Reset button. Wait until the power light stops blinking before you continue.It will take at least 2 minutes to finish the reboot procedure. Reconnect the router. After a few minutes, reconnect the router to the power outlet and wait 120 seconds for it to stabilize. The problem will be fixed if the spectrum router’s red blinking stops and the display light turns blue. 4.The US/DS light blinking on a Spectrum modem signals a communication issue between the modem and the internet service provider. US blinking may indicate the modem is trying to lock onto the provider's signal, while DS blinking suggests incoming data issues. ... Restart the Modem: Power cycle the modem by unplugging it from the power source ...In most cases, this light needs to be lit solid (white, green or amber) or flashing to show that internet activity is happening. But if it's off or red in color, then it's time to check to make ...Read on to learn what the light means and know how to fix it on your own. Understand why is your spectrum modem flashing blue and white with this quick and easy guide. Read on to learn what each light stands for and how to fix it.Once the device boots up, the Spectrum router blinking blue light issue should be fixed. Conclusion That’s all! The Spectrum blinking blue light is quite a common issue. Fortunately, the workarounds for resolving this issue are pretty common and straightforward too. We have listed them in our post, so be sure to go through them.The information presented here will help you understand what the various lights on your modem mean. The green solid light indicates that the modem is powered and connected to the 2.4GHz network. Arris modem light blinking. When you connect to the internet with an Arris modem, you may notice that the light in the bottom-right corner starts blinking.Jul 3, 2019 ... Sometimes spectrum locks your modem so that you can't use with any other carrier I don't understand why but this is how to unlock it let me ...Common Causes Of Spectrum Orange Light Blinking. The causes of Spectrum orange light blinking can include an internet outage or maintenance, loose wired connections, an overheated device, or buggy firmware. Troubleshooting steps such as power cycling, resetting the modem, or checking cable connections can help resolve the issue.Nov 22, 2022 · 1. Unplug the router from its power source and wait for a few seconds. 2. Press the reset button on your modem for 10-15 seconds. 3. Plug the router back into its power source, turn it on, and check/update the settings as necessary. That’s all you need to do to reset your Spectrum modem. If the issue persists, contact customer service for ... Connect the coaxial cable to your wall cable outlet and your modem. Connect your modem to your computer or WiFi router via an Ethernet cable. Plug the power cord into your modem, then into an electrical outlet. Wait for your modem to connect. Once the light turns solid or blinking blue, you're connected. See also Spectrum App Not Working - 7 ...The lights will flash every once and sometimes the power light flashes with them. I've noticed that the power light seems to be red when it flashes and has a red tint behind it when it is on. I have tried unplugging it, plugging it in to a different outlet and checked all the cables to be sure everything is in snuggly.Fix #1: Power Cycle your Spectrum Modem. Power cycling your Spectrum modem is a quick and easy fix to solve internet issues. It re-initializes all internal components on your modem and resets it to its stable state. To power cycle your Spectrum modem, follow these steps: Turn off your Spectrum modem and unplug its power adapter from the …The received light shows that the Arris modem is properly downloading bits of information (data packets) from the internet and is receiving the signal well. The colors change if you have more than one bandwidth such as the high-speed 5GHz and 2.4GHz. A green light status shows a connection to only 2.4GHz while a blue light shows a connection to ...It will turn solid blue once it connects to the Internet. – If you see a slow pulsing blue light on your Spectrum router then it tells us that the router is connecting to the Internet. May 20, 2022 ". So your modem is in constant boot mode ? Have you tried power cycling the Cable Modem? 2-days to boot a modem versus 10-minutes sounds a little ...Problem. Solution. Blinking lights persist after troubleshooting steps. Check and clean ports, check for service outages, and examine cable connections. Router or modem firmware issue. Upgrade firmware to the latest version. Router settings issue. Reset the router to factory settings. Malfunctioning router.Understanding the meaning of each indicator light. Identifying the specific issue indicated by the yellow blinking light. Troubleshooting Steps For Spectrum Router Yellow Light. Step 1: Check Physical Connections. Step 2: Power Cycle the Router and Modem. Step 3: Update Router Firmware. Step 4: Reset the Router.The modem is flashing all that stuff on the left and the router is also flashing the red light on the right. Everything is plugged in. I've tried rebooting it as the site says, I don't know what else to do. ... call in and they'll replace the modem. The battery back up light shouldn't be visible and power/online/voice should be solid blue.spectrum modem battery light blinking red and blue. by | Apr 2, 2023 | melton times deaths | jeopardy contestants 2022 | Apr 2, 2023 | melton times deaths | jeopardy contestants 2022Unplug the router. Turn it off. Then unplug EVERYTHING FROM THE MODEM. turn it off. Wait 3 minutes, turn the modem back on and wait for lights to connect. Key is MODEM POWER FIRST. THEN plug the router back in and turn it on. This should allow the router to get a new external IP from the modem. 2.Here are the different types of online light indicators and what they mean: Blinking Blue and White: This indicates trouble connecting to the internet. It suggests that the modem is encountering difficulties establishing a stable internet connection. Blinking Blue Light: A blinking blue light means the modem attempts to connect to the internet ...First and foremost, try power cycling your equipment. This involves unplugging and then replugging in both modem and router devices. Check the Battery. Your modem has an internal battery for emergency backup power purposes in case of AC outages; if its indicator light starts blinking, this indicates the battery needs replacing …A blue light on the modem usually means that everything's functioning properly, so this is a Spectrum modem light that shouldn't worry you too much. A flashing blue light , on the other hand, usually means that the device is in pairing mode, or it is currently attempting to connect to the internet .To restart the spectrum modem and router: Disconnect the modem from the power source. Disconnect router from the modem. Wait for at least 5 minutes. Re-connect the modem to the power socket. Now, connect your router and modem. Finally, wait for another 5 minutes. By now, you should be able to see a solid blue light on spectrum modem.Spectrum Modem online light blinking white and blue. Is there anyone who knows about why is my Spectrum Modem online light blinking white and blue . I have no idea about that. Help me.If that's the case, wait till it's fixed. Outage notification sent by Spectrum. 4. Hard Reset the Modem and Router. Sometimes if all else fails, a hard reset to the router or modem is essential to allow the device to clean any errors it faces. Hold the back reset button for 30 seconds, then do nothing for 15+ minutes.Skip to content. spectrum modem battery light blinking red and blueTo fix a Spectrum modem with blinking white and blue lights, ensure cables are secure, power cycle the modem, ensure proper ventilation, check for outages, or contact customer support. Explanation: When the online light on your Spectrum modem is blinking white and blue, it may indicate a connectivity issue.Resetting the modem to its default settings can help resolve power-light blinking issues. Here are the steps to reset your Spectrum modem: Locate the reset button on your modem/router. It's usually at the back or bottom of the device. Press and hold down the reset button for at least 10 seconds.What does flashing blue light mean on Spectrum modem? The flashing white or blue light on the modem generally means that there is a problem with your modem. It might also be due to damaged coaxial cables. ... Should all the lights on my modem be green? The power light, downstream indicator, upstream indicator, online indicator, and link light ...Flashing blue router light or flashing red light on Spectrum modem: You're having trouble connecting to the internet. Read on for home fixes or call support. Green light: Green is "go.". Green lights are usually found on older models and mean the same thing as blue lights. Solid white light: On some models of Sepctrum modem, a solid white ...What the Spectrum Wifi Red Light indicates. The presence of a red light on your Spectrum Wifi router can indicate several problems with your internet connection. It could signal a problem either with your Spectrum service, a potential outage, or the wiring in your home. Additionally, a blinking red light could indicate a firmware or connection ...Causes for ‘Spectrum Modem Flashing Blue and White’ issue. How to Fix ‘Spectrum Modem Flashing Blue and White’ issue. Power Cycle Your Spectrum Modem. Check Coaxial Cable Connections. Verify Internet Service Status. Examine Modem Lights. Factory Reset the Modem. Contact Spectrum Support. Conclusion.In most cases, a steady white online light means that the modem is operating on Standard Speed 1Gbps Internet, while a flashing white and blue light usually indicates that the modem is establishing a connection. A blue solid light, on the other hand, indicates that your modem is operating on high-Speed 10Gbps Internet.Check the battery light again. If it is still blinking, unplug the modem from the power outlet. Wait for at least 30 seconds before plugging the modem back into the wall socket. Once the device powers on again, check if the battery light is still blinking. If it is, proceed to the next troubleshooting step.In many cases, this is manifested by a blinking white and blue light in the Spectrum modem. Generally, in Spectrum modems, a solid blue or a solid white color indicates an established, stable connection. On the contrary, a white and blue blinking light indicates that the modem is still trying to get connected. ... You can also turn the power ...When you notice the Spectrum modem online light blinking, it's often caused by an issue with the modem being unable to communicate with Spectrum as the line is either bad, isn't connecting properly or the modem is bad. How to fix Spectrum modem online light blinking. The Spectrum modem online light shouldn't be blinking, it should be solid.When your Spectrum 'Online' light is blinking, it means internet connection availability is weak. Other lights to pay attention to include the Power, WiFi, Secure, Activity, and Cable Link lights. Call Spectrum customer service if the 'Diag' light is blinking, as this indicates your gateway is malfunctioning. If you're looking for ...Flashing orange light on spectrum modem. Recently, I had a big lightning strike right outside my apartment and the internet went out. Did not lose power or anything else, just the internet. After doing the basic trouble shooting things I called spectrum and they sent someone out. After he did some work, he determined the modem was fried as it ...Once the device boots up, the Spectrum router blinking blue light issue should be fixed. Conclusion That’s all! The Spectrum blinking blue light is quite a common issue. Fortunately, the workarounds for resolving this issue are pretty common and straightforward too. We have listed them in our post, so be sure to go through them.Fix #1: Power Cycle your Spectrum Modem. Power cycling your Spectrum modem is a quick and easy fix to solve internet issues. It re-initializes all internal components on your modem and resets it to its stable state. To power cycle your Spectrum modem, follow these steps: Turn off your Spectrum modem and unplug its power adapter from the …It will turn solid blue once it connects to the Internet. - If you see a slow pulsing blue light on your Spectrum router then it tells us that the router is connecting to the Internet. May 20, 2022 ". So your modem is in constant boot mode ? Have you tried power cycling the Cable Modem? 2-days to boot a modem versus 10-minutes sounds a little ...Try moving the router to a more open location. 8. Test a wired connection. If the router light is red, try plugging the ethernet cable from your modem directly into your computer or laptop. Open a browser and see if you're connected to the internet; if not, something is likely wrong on Spectrum's side. 9.A USB modem provides you with dial-up capabilities so you can use a phone line to connect to the Internet. You must set up the dial-up connection to use the USB modem. Each Interne...Unplug the power cable from the modem. Wait for about 30 seconds. Plug the power cable back into the modem. Allow the modem to boot up fully. Power cycling helps reset the modem and resolves minor connectivity issues that might be causing the blinking blue light. Step 2: Check the DSL ConnectionPost Summary. LED lights on the Arris Surfboard SB6190 cable modem indicate its status and connectivity. The Power Light should be solid green when the modem is turned on. The Receive and Send Lights blink during the boot-up process and should be solid green when connected to a non-bonded channel stream. A solid blue Receive and Send …This means that your internet connection drops. 3. Equipment Malfunctions: When Hardware Acts Up. In some cases, the blinking green light may be caused by hardware malfunctions. These issues can affect either the router or the modem, the two essential components of your broadband network.As a Spectrum customer, you've probably got a lot of questions. The spectrum modem blinking blue and white is most likely one of them. What exactly does this mean? Is it normal for the blue and ...Indicator Light Color Meaning; Power: White/Solid White: Shows whether the modem is getting power: Online: Solid Green/Solid Blue/White (or Blinking Fast) ... But if the Spectrum modem flashing blue and white continues for more than 10 to 15 minutes, there is a problem. Your modem can't find the internet signal.This light tells you the status of your internet connection. Once it’s on with a solid green or blue color, it means your internet service is fine and it transmits data properly. However, if you see a blinking blue and white light on your Spectrum modem, it means that your modem is trying to connect to the internet.5. Move the Router to Different Locations. At times, changing the power source or moving the location of the modem or router works well to resolve blinking red light issues. Try moving the WiFi-connected device as far away from the router or closing room doors because open space also causes network drops and issues. 6.Press the "Power" button on your modem to turn it off. Hold down the "Reset" button until you see a red power light blink quickly. It may take a few seconds. Remove all cables from your computer as soon as possible. For at least 30 seconds, hold down both buttons on your Router.The battery light on your Spectrum modem is flashing because of a potential issue with the power supply or battery backup system. This could be due to a power outage or a problem with the modem's internal components. When the battery light is flashing, it indicates that the modem may not be receiving a steady power supply, which can affect ...The blinking blue and white online light on your Spectrum modem is often an indication of hardware-related issues. There are several factors within the hardware that can trigger this problem. One of the potential causes could be a faulty power adapter or cable.Here are some of the more common modem light colors and what they can mean. Green: A green modem light usually indicates modem power, an active internet connection, a confirmed pairing with another device, an active phone line, or a strong internet signal. Blue: Blue modem lights can show a firmware update is in progress, the modem is ...Unplug the modem’s power adapter from the outlet and immediately plug it back in. Unplug the Power Cable of the Spectrum Modem. After the modem powers on, check to see if it no longer flashes blue and white. If the issue persists, unplug the modem’s power adapter again and wait for 5 minutes.Unplug your modem, and router, or the gateway device, and disconnect all your devices. Wait for 60 seconds and plug the modem back in. Let it reboot fully. Restart your router and wait for two minutes. Allow the status indicator lights to become stable. Reconnect your devices and browse to check connectivity.Many people with a Spectrum modem often wonder what the different colored blinking lights mean. If you have a blinking white and blue light, then this could be caused by an issue with your connection. There are a few things you can do to fix this situation: 1) Make sure that your modem is plugged in properly. 2) Make sure that you …The lights stay solid blue: Check the ethernet cable between modem & router isn't loose or damaged. Powercycle. The lights are off: Check to make sure the power cable isn't unplugged. The Online light is blinking: Check to make sure the COAX cable is seating securely and remove unnecessary splitters. Powercycle.This will effectively allow your modem to "forget" your old router. I'm assuming you have one of the Spectrum DOCSIS 3.1 modems. The Ethernet light on the modem should be orange when connected to a device that is connected to the modem with a 1Gbps or 2.5Gbps connection depending on what model of the modem you have. 1.29K subscribers in the Spectrum community. A forum for the discussion of Charter's Spectrum service. ... It shows all the bars like normal. But there's no Internet coming in. The modem has a flickering orange light on the yellow "Internet" port. The port that it connects to on our router is also flickering. ... Blue light flashing 0:03.If your Spectrum router’s lights are blinking blue, this means that the router is trying to connect to the internet. It also means that it is ready to be paired. There are several lights lined up on the Spectrum router , each indicating different connections and power status. When everything is working properly, they will be solid.Blinking Orange Light: An orange light on your router flashes when you're having trouble connecting to your Internet Service Provider. The orange light on the router shows that the Ethernet connections are not securely connected. Blinking Red Light: If your Spectrum routers light red, it means your modem isn't connected to a DSL router.You can save close to 50% on the cost of a Blink home security with an early Prime Day deal at Amazon. * Required Field Your Name: * Your E-Mail: * Your Remark: Friend's Name: * Se...First, it indicates that the cable box has been turned off, and secondly, it indicates that the cable box is receiving power. When the cable box is manually turned off and the on/off button is physically pressed, the light on the cable box will turn solid red. Seeing red and blue lights, however, aren't the only concern.Let’s look at some of the easy steps you can take to troubleshoot your modem’s blue and white blinking lights. How to Fix Your Spectrum Modem’s Blinking Lights. With almost 30mil customers, Charter Communications’ Spectrum is the second largest provider of internet and cable services in the USA. Many of its users expect high-speed ... If you’re seeing a red light on your Spectrum router, the next thing to do is power-cycle it. This means turning it off and then back on again. To power cycle, your router, unplug the power cord from the router and wait for about 30 seconds. Then, plug the power cord back into the router and turn it on. If the red light is still on, the last ... Have the ISP check the signal and line quality UP to the modem. Be sure there are no coax cable line splitters in the between the modem and ISP service box. Be sure your using good quality RG6 coax cable up to the modem. Disable IPv6 option on the modems web page.If the DS light on your Arris modem is blinking, it's a sign of poor or nonexistent internet connectivity. Reasons for this include a service outage, outdated firmware, a broken modem, or other device interruptions. Always try power cycling your Arris modem before performing any other troubleshooting steps. Continue reading to learn about the ...Flashing orange light on spectrum modem. Recently, I had a big lightning strike right outside my apartment and the internet went out. Did not lose power or anything else, just the internet. After doing the basic trouble shooting things I called spectrum and they sent someone out. After he did some work, he determined the modem was fried as it ...Sign in to your Spectrum account for the easiest way to view and pay your bill, watch TV, manage your account and more.Here are some of the more common modem light colors and what they can mean. Green: A green modem light usually indicates modem power, an active internet connection, a confirmed pairing with another device, an active phone line, or a strong internet signal. Blue: Blue modem lights can show a firmware update is in progress, the modem is ...This light tells you the status of your internet connection. Once it’s on with a solid green or blue color, it means your internet service is fine and it transmits data properly. However, if you see a blinking blue and white light on your Spectrum modem, it means that your modem is trying to connect to the internet.The lights will flash every once and sometimes the power light flashes with them. I've noticed that the power light seems to be red when it flashes and has a red tint behind it when it is on. I have tried unplugging it, plugging it in to a different outlet and checked all the cables to be sure everything is in snuggly.Disconnect the modem from the power source. Make sure to remove the batteries as well. Wait for about a minute or two and put the batteries back in, as well as connect your power source. In about 3-5 minutes, your modem lights should be steady. Try connecting to the internet to see if the issue has been resolved.Spectrum SONU Modem 4 Front Panel LEDs Color Description Status Status Light Blue Red White • Powering Up: Flashing between On Blue and Off • Finding Connection (PON Signal): Pulsing between On Blue and Off • Normal Operation: On Blue • PON not operational: Pulsing On Red and Off • PON Loss of Signal: Pulsing between On Red and On WhiteBlue nd White light, modem. My spectrum self activate kit came today, I was pretty excited and such I went to the app and did the process. Now this is where the issue starts, the modem keeps flashing a blue and white light not to mention in the app I tried to connect it but sadly it didn't work. Does anyone have any advice as to what could be ...Is the powerful cash-back earning of the Amex Blue Cash Preferred card a good fit for your wallet? Read our review to find out! We may be compensated when you click on product link...

While both a blinking orange light and a blue flashing light on a modem or router indicate potential issues, it is important to understand the distinction between the two. Blinking orange light: As mentioned earlier, a blinking orange light on a Spectrum modem indicates a problem with the internet connection.. Rhyming outfit ideas

spectrum modem power light blinking blue

unplug both modem and router. wait a few minutes. plug modem back in. wait a few minutes, five or so. Have a beverage. then plug router back in. The reason: modem needs to get IP address from spectrum, then router needs to get that IP address from modem. If both start up at the same time, there can be confusion.Don’t worry about the “voice” and “batter” icons. Reconnect the router power supply. Wait 1–2 minutes. The router should flash blue while it reconnects, then switch to solid blue once your Wi-Fi network is ready for use. If the light goes back to blinking red, chances are we’re going to have to call Spectrum support.As Jack Swigert would say, "Houston, we have a problem.". A router blinking red is generally due to one of these 6 reasons: Router can't establish an internet connection. There's an ISP service outage. Modem failure. Ethernet or coax cable is loose. Firmware needs an update. Dusty or dirty ports.NOTE: Avoid holding down the reset button for more than 10 seconds. Doing so will reset the modem to its factory default. The lights on the modem should turn off, except for the power light, and then slowly be restored within a few minutes. The services your modem provides should be restored once the "Online" light is on and no longer flashing.Solid Green Power Light: This indicates that your modem is receiving power and functioning properly. Blinking Online Light: If the online light is blinking, it means your modem is in the process of connecting to your internet service provider’s network. Allow some time for it to establish a stable connection.29K subscribers in the Spectrum community. A forum for the discussion of Charter's Spectrum service. ... It shows all the bars like normal. But there's no Internet coming in. The modem has a flickering orange light on the yellow "Internet" port. The port that it connects to on our router is also flickering. ... Blue light flashing 0:03.A flashing blue and white light indicates that the Spectrum modem is trying to connect to the internet. Normally, this light goes away on its own after a few minutes. But if the light does not stop blinking after around 10 to 15 minutes, it means the modem isn't receiving a signal, and you need to troubleshoot the issue by ensuring the device ...The power light off: Something has come unplugged, your power outlet is broken, or a breaker has flipped. Receive light blinking blue or green: An ethernet, coaxial, or USB cable may be unplugged or broken. Also, the modem may need to be reset. Send light flashing blue or green: The modem may need to be reset.Unplug your modem/router from power, wait at least 30 seconds, then plug it back in. Wait while the lights cycle, and see if the red light goes away. Check your connections. If you have a cable modem, check the coaxial connections at the modem and the wall. Make sure they're tight and not corroded. If you have DSL, check the phone line ...Here, we will explain the meaning of each light on the ARRIS SB8200 modem: 1. Power Indicator: This light indicates whether the modem is receiving power and is functioning. 2. Receive Indicator: The receive light signifies the status of the downstream communication between the modem and the cable provider, indicating …What Should I Do If the Spectrum Modem Online Light Keeps Blinking? If the Spectrum modem online light keeps blinking, try power cycling the modem by unplugging it for 30 seconds and then plugging it back in. If the issue persists, reach out to Spectrum Support for further assistance. Is a continuously blinking white and blue light …Troubleshooting Steps To Fix The Blinking Red Light. Step 1: Power Cycle Your Modem And Router. Step 2: Check For Loose Connections. Step 3: Ensure Proper Signal Strength. Step 4: Verify The Status Of Your Internet Service. Step 5: Reset Your Modem Or Router To Factory Settings. Additional Fixes For Persistent Issues.Unplug your modem, and router, or the gateway device, and disconnect all your devices. Wait for 60 seconds and plug the modem back in. Let it reboot fully. Restart your router and wait for two minutes. Allow the status indicator lights to become stable. Reconnect your devices and browse to check connectivity.Spectrum Online Light Blinking . When your Spectrum Online Light is blinking, it means your modem is trying to connect to the internet. There are a few things you can do to troubleshoot this issue: 1. Check all the cords and connections to your modem. Make sure they are all snug and secure. 2. Restart your modem. This can often fix connection ...Mary Richardson breaks down the island's avoidable attractions...and what you should do instead. Mainland Japan is all about efficiency and neon. Elaborate transport systems link d...Troubleshooting Steps To Fix The Blinking Red Light. Step 1: Power Cycle Your Modem And Router. Step 2: Check For Loose Connections. Step 3: Ensure Proper Signal Strength. Step 4: Verify The Status Of Your Internet Service. Step 5: Reset Your Modem Or Router To Factory Settings. Additional Fixes For Persistent Issues.The blinking orange light on a Spectrum modem indicates that data is being transferred. This could mean that the ethernet jack is working properly. ... The blinking power light on your modem indicates a difficulty connecting to the internet. Make sure all telephone cable connections are secure and reboot the modem and router. The solid green ...It is common for a Spectrum router to have a blinking red light even when the modem is showing a solid blue light next to the 'online' icon. If this situation occurs, you should check if the modem is online. Use the Spectrum app to assess the modem connectivity status. 7. Check the Flashing Lights in Ethernet Ports . If the router has a ...If the Online light is flashing white or white and blue on your modem, Spectrum is not activated on your cable line/network. Your best option is to contact customer support: or call (833) 267-6094, and they will help assist you with any issues you need to be resolved. If both lights on the modem are solid blue and you have an internet ....

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