How do you cancel an order on poshmark - Go to the Poshmark website and log in to your account. Click your profile icon in the upper-right corner of the page. Select Account Settings from the drop-down menu. Select Manage Account Status ...

 
In the event that your order is cancelled, your refund will post to your Affirm account. If you have already made loan payments or a down payment, Affirm .... Xumo dvr spectrum

Select Sell on Poshmark at the top-right corner of the page. Drag your photo into the dotted box on the screen or select Upload Photos. Beside Style Tags, choose or enter a tag. You can add up to 3 tags to a …Tell them "unfortunately I am not able to change the address on the label- you would have to change it through poshmark under your settings, and then I get sent a new label. Let me know when you've done this so I can ship! :)" [deleted] • 4 yr. ago. I had this recently. I sharpies out the address and wrote the new one in. Totally worked. true.Beerkittenz1291. • 5 yr. ago. You can!!!! I just tried in on something of mine that was cancelled and saw the option. Go into my sales Click that item Press problems and inquiry (somthing like that) Press mark listing for sale! Then you can delete and repost or resell same post Good luck! 5. Share. nothinggold.You can comment on the listing or bundle you bought and she'll be notified of the comment. They have messaging now, it's available once a purchase is made. Under the order, there's an option that says "message seller" You can go through there to message them or you can create a bundle message, the message seller option is private, the bundle ...Cashiers Check Scam. This can easily be avoided if you, as the seller, ONLY transact within the Postmark platform. Sadly, a lot of sellers are still tempted to transact outside Poshmark due to a variety of reasons. A cashier's check is a check guaranteed by the financial institution and signed by a cashier or teller.Mar 18, 2015 · Go to the order page and click on “Problems/Order Inquiry” before reaching out to support. If the options provided do not address your issue, you can reach our support team directly by clicking the “Contact Poshmark Support” link on that page. Provide all relevant information to Support. You can cancel an unshipped order placed through Buy Now within 3 hours of the order being placed. To cancel an accidental purchase: In the app, select the Account Tab (@username), or on the web, select your profile picture at the top-right of the page. Select My Purchases. Select the order. Select Problems/Order Inquiry. Select Accidental ...I go through dry spells and then suddenly- boom a buyer. I think I’ve gone almost a year without a sale. I also up date my closest every few days. I’m pretty low key active. If you are okay with sales coming in slowly or periodically- I thinks it’s great. If you want to make it more of a side hustle - you really gotta be active on the site.Go to your Account Tab (@username). Select My Sales. Select the order you are shipping. Select Resend Shipping Label. If your sale remains unshipped by the 7th day: The buyer can cancel the order, and you will likely lose your sale and earnings. We recommend commenting directly on the listing that was purchased to let your buyer know of the ...Than you bundle the second. That's the only way. You can create a special listing for her and say "bundle for @herusername" and then tag her in it, use the photo section to screenshot the images that will be in the bundle and then you would Mark those items as not for sale in your closet.Customer Support Center ... ...1) The traditional way. You relist by clicking on the "sell" or "sell on Poshmark" button, enter your pictures, copy and paste the title and description over, click on everything else, and enter the price. Don't forget to delete the old listing so it doesn't look like you're selling two of the same thing.Need help with your Poshmark account, order, or listing? Find answers to common questions or contact us for support.Sellers have up to 7 days from the date of purchase to ship an order. If your seller doesn't ship your order within 7 days of purchase You have the option to cancel your order on the 8th day and get a full refund. To cancel your order: Go to My Purchases. Select the relevant order. Select Problems/Order Inquiry. Select Delayed Order to cancel ...Having a case opened on Poshmark is essentially a buyer requesting to return an item. According to Poshmark’s return policy, a buyer can only submit a return request for the following reasons: The item …Sellers have up to 7 days from the date of purchase to ship an order. If your seller doesn't ship your order within 7 days of purchase You have the option to cancel your order on the 8th day and get a full refund. To cancel your order: Go to My Purchases. Select the relevant order. Select Problems/Order Inquiry. Select Delayed Order to cancel ...The price must be dropped to 10% below the lowest historical price that your listing was ever at. So if you currently have a shirt for $25, but it was priced at $18 several months ago, then you will need to lower the price to $16 to qualify. The final price must be at least $15 for CCO to apply. So if your listing was ever $15 or less, then you ...As a seller, you can cancel an order before it is shipped. In the app. Click on your Account Tab (@username). Select My Sales. Select the order. Select Problems/Order Inquiry. Select Cancel Order. Select the reason for cancellation to complete your request. Select your profile picture at the top-right of the page.Change the size of the item, it'll cancel. Then you can change it back to the correct size after. So there is a way-- awesome! Thank you :) I once had to cancel after accepting the buyer's offer. Within the next few minutes she realized the color wasn't what she thought. She was super nice and was willing to honor the purchase if we ...Select Cancel Offer. On the web. Select your profile picture at the top-right of the page. Select My Offers. Select the offer. Select Help. From the drop-down menu, select Cancel Offer. If the seller has already countered, simply select Decline. Accepted offers are binding and cannot be cancelled.4. Sort by: gyzhuanxu. • 3 yr. ago. You need to go to “my sale “section and look for the cancelled order.click problems button, marked as on sale manually. 14. [deleted]We would like to show you a description here but the site won't allow us.Poshmark Offers is a beneficial and time-saving feature on the app, that can also help increase your sales. Essentially. The Poshmark offers button allows buyers to place an offer bid on your item. They can offer any amount they want. After that, it is up to you to either accept, counter or reject the offer.You can comment on the listing or bundle you bought and she'll be notified of the comment. They have messaging now, it's available once a purchase is made. Under the order, there's an option that says "message seller" You can go through there to message them or you can create a bundle message, the message seller option is private, the bundle ... You can cancel an unshipped order placed through Buy Now within 3 hours of the order being placed. To cancel an accidental purchase: In the app, select the Account Tab (@username), or on the web, select your profile picture at the top-right of the page. Select My Purchases. Select the order. Select Problems/Order Inquiry. Select Accidental ... Many online services will lower their subscription prices as soon as you hit the cancel button on their web site—no negotiation required. We're curious which services you've run in...If a sale is cancelled, you can change the item's status back to Available. At that point it is available for sale again, or you can delete it and relist the item. Reply. PrincessSolo • 4 mo. ago. Cool. 2. Reply. WhoKnows-1919 • 4 mo. ago. I mostly just sell on posh, haven't had good luck with Mercari, Depop or eBay (lower selling prices ...Same deal. At the time of writing this post, Poshmark gives buyers 24 hours to take advantage of an "Offer to Liker" (OTL). It requires you to offer at least a 10% discount on the price along with a shipping discount of $2.12 or $7.99 (making the buyer's shipping charge $4.99 or free, respectively).A group for anything and everything related to Poshmark! Share tips and tricks, make new PFFs, and banter about. ... things and not heard from them in days and when I finally ask if they are going to ship they say I didn't see the order. ... from date of purchase to see the credit. Sellers have 10 days to ship. You can't cancel until day 11. It ...In the event that your order is cancelled, your refund will post to your Affirm account. If you have already made loan payments or a down payment, Affirm ...After the order is delivered, we offer a 3-day window from the time of delivery to inspect your item(s). If there are no issues with your order, we ask that you accept the order through the Order Details page to release payment to the seller. If there is no action taken after these 3 days, our system automatically releases earnings to the seller.There are unethical sellers on every site and since it’s online people seem to think that there are not any consequences for what they do. I also have never heard of Poshmark doing anything to sellers who cancel then resell for higher. 5. moretacotrucks.Poshmark will often give you a warning about this, but will provide the new labels to buyers at no cost to you. Apologize, thank buyers for their patience, and then move on—it happens to the best of us! What Happens if a Buyer Cancels an Order? Buyers have a 3 hour window to cancel an order in after purchase.Select Submit. On the web. Select your profile picture at the top-right of the page. Select My Sales. Select the order. Select Problems/Order Inquiry. From the dropdown menu, select Sent the wrong item. Select Report Issue. We’ll notify the buyer of the issue and work to resolve the problem once they receive the order.Are you looking to make some extra cash by selling your fashion items? Poshmark is a popular online marketplace where you can buy and sell new or gently used clothing, shoes, and a...You can add items to a buyer's Bundle by sharing a listing directly with them. To add an item to a buyer's Bundle: Go to your closet. Select a listing. On the listing page, select Share. On the share window, select one of the users shown or search for a specific user and select their name. Once you share an item to a specific user, it is ...Click the Orders button on the right-hand side of the menu bar. Click the Cancel items button situated alongside the order you wish to cancel. Choose a Reason for cancellation (optional). Click the small checkbox alongside the items you wish to cancel. Click Cancel checked items .To cancel an offer that YOU have made on an item: Go to the item on which you want to cancel an offer, and Edit, Next, List… but while you are editing, change the listed size of the item. In my case, I changed the size from 2 to M (but it really doesn’t matter, as long as it’s different). Once you have finished editing, go and check on ...Next, list it in your closet by tagging it as Boutique in the listing details. When it's time to select quantity, be sure to select Multiple and then tap Size & Availability and select the number of available styles you have. For example, if you bought a pack of 4 sunglasses, you would select 4. And boom, you're on your way to being a ...Fill out your information and purchase your package. Our team will contact you with a schedule. And link your closet to our advanced system. Your Poshmark closet will start going to work right away, within the first few hours you'll notice your engagement increasing on Poshmark! Sidekick works by managing your closet with our advanced machine ...Archived post. New comments cannot be posted and votes cannot be cast. Go to Problems/Order Inquiry on your Sales Tab and you’ll be able to select Mark for Sale. I'm confused. How did the buyer cancel after that many hours? It should only be 3 unless I've missed something. You may have to relist the item though.Navigate to the website and log into your account. Then select your picture at the top right of the web page (@username). Select My Sales from the menu. Select the order to cancel. Select Problems Order Inquiry. Select Cancel Order. Choose the reason why you want to cancel the sale from the drop-down menu.You can withdraw your earnings anytime you'd like directly from the app! step 1. Head over to the Account Tab > My Balance. step 2. Tap 'Redeemable' and select an option to redeem your funds. step 3. From 'Select Transfer Method' you can choose how to get paid from the options below.This is a paid marketing tool that allows listings in a seller’s closet to be eligible for promotion to shoppers on Poshmark. Promoted Closet will promote listings in a seller’s closet during each campaign, which will last for 7 days. Only Available listings in your closet are eligible for promotion. Whether a listing in your closet is ...To edit or cancel your Posh Show: In the app, go to your Account Tab (@username). Select My Closet. In the right-hand corner, select ; Select My Posh Shows. Choose the Posh Show you would like to update. Edit any details of the show and select Update or select Cancel to cancel the show. To start your Posh Show: In the app, go to your Account ...Select My Promoted Closet.; Select Start Free Trial.; Add your payment details and select Start Free Trial.; Note: After your trial ends, your listings will continue being promoted and campaigns will be charged to your set payment method on a recurring weekly basis.If you would like to change your budget, you can customize your weekly campaign budget to …Go to a listing or a Bundle. In the app, selectOffer, or on the web, select Make an Offer. Enter your offer price and confirm your payment and shipping information. The seller can then accept, decline, or counter offer. If an offer/counter offer is accepted, payment is processed, and the transaction is complete.Exclusive authentication service & customer support. Free 1-3 day shipping for a limited time. Description: This is absolutely ridiculous if you don't cancel the order then it will allow me too cancel in about 5 days if you can't cancel it. Sold by foster1982. Fast delivery, full service customer support.Jul 8, 2021 · In the Poshmark App: Go to your accounts page (@account_name). It should be on the bottom right. Scroll down to "My Sales". Select the order you wish to cancel. Select Problems/Order Inquiry. Select Cancel Order and enter in a reason for the cancellation. Best of luck, and happy selling! Go to the sold/ cancelled order and hit "problem/inquiries". There's an option to "mark for sale". It will be listed at the price you sold it at though, so you will have to edit the price back to where you want it. But at least you have the option to just copy the listing over and delete the previous one so previous likers don't go "hey, wait a ...Poshmark is unable to change the payment method used after a purchase has already been made. If preferred, you can ask the seller to create a new listing for you to purchase with your desired payment method. If the seller agrees to create a new listing for you to purchase, please ensure that they cancel the original order.If you have ever been a victim of a shady buyer or seller, you know how frustrating it can be to prove your case to Poshmark and get your money back. It is usually your word against the scammer's. But you can actually do a lot more to win the case. The US Postal Inspection Service has a convenient website for reporting mail fraud, located here:Pending = Funds from sales that Poshmark is currently holding for you. This will be the amount of your sales after Poshmark's 20% fee has been taken out. So if you just sold a pair of pants for $20, then you will see $16 in your pending balance. The funds will remain pending until the pants have been delivered to the buyer and accepted (or 72 ...If you're a seller and want to cancel an order, simply take the following steps: If you are at the Poshmark website, log in, then select your profile photo in the top-right corner. If you're using their app, select "Account Tab (@username)." Next, choose My Sales. Choose the order you want to cancel. step 2. Select your preferred payment method. We require a payment method to complete an order - however, if your order total is covered by your redeemable balance and credits, then your payment method will not be charged. A. Simply head to the Account Tab → My Payment Methods. Here, you can update/delete a stored credit card, or add a new payment method, including the ones mentioned above. Apple Pay and Android Pay will only be shown as an option if it is already set up on your device. Q.Since you accept Paypal, does this mean you now support offline ...As a seller, you can cancel an order before it is shipped. To cancel a sale: In the app. Click on your Account Tab (@username). Select My Sales. Select the order. Select Problems/Order Inquiry. Select Cancel Order. Select the reason for cancellation to complete your request.step 1. Go to your account tab and then tap on 'My Address'. step 2. To change your shipping or return address, click on 'Change' next to your address. Select from a previously saved address or add a new one by selecting 'Add Address'. If you are adding or editing an address, you may be prompted to complete our 2 Step Verification.To cancel a United Airlines reservation online, passengers need either the confirmation number and passenger’s last name or Mileage Plus account number used when making the reserva...If you find yourself in a situation where you need to cancel an order on Poshmark, here’s what you need to do. First, log in to your Poshmark account and navigate to your “Order History” page. Look for the specific order that you wish to cancel and click on it. Next, locate the “Problem with Order” button and select it.raiseyourvoice I just cancelled an order. I paid for a MK backpack on the 16th of December. It was never shipped. I asked for updates, and the seller was non ...Step 2: Select My Sales from the drop down menu. Step 3: Click on the order. Step 4: Click New Shipping Label and select a reason. Step 5: Confirm the information and click Next. Step 6: Select Send New Label. In App. Step 1: Go to your Account Tab. Step 2: Select My Sales. Step 3: Tap the order.Go to the bottom right and click your username. Scroll nearly to the bottom to "My Seller Tools". Select "My Seller Discount". Once you are successfully on this page you can choose the: a. "Bundle Discount on my listings". Toggle the button to turn your Poshmark Bundle Discount "on" (green button) and "off" (grey button) b ...From the app. Open the Poshmark app. In the bottom right corner, tap the icon above your username. In the top right corner, tap the green circle with the dollar sign. Here you will see your pending balance, redeemable balance, and any credits you may have on your account.Mar 18, 2015 · Go to the order page and click on “Problems/Order Inquiry” before reaching out to support. If the options provided do not address your issue, you can reach our support team directly by clicking the “Contact Poshmark Support” link on that page. Provide all relevant information to Support. The sometime during that few-hour period, the buyer cancelled again but I wasn't online and didn't see the message about cancellation. Poshmark emailed me and said because the item had already shipped that they would refund the money to me. It sounds like they are going to eat that cost. I didn't reach out to Poshmark.Poshmark also favours buyers in most cases that are opened. You can't cancel an offer after it's been accepted, but you can before it has been accepted. Poshmark does allow buyers to cancel, but only on the full asking price within 3 hours of placing the order. An offer can only be canceled before it's accepted.A buyer can only cancel an order within 3 hours after the order is placed for an "accidental purchase" if they paid the list price. If an offer was accepted however, they can't cancel. If it was after 3 hours, it sounds like what might have happened is that Poshmark canceled the order. This happens sometimes when they have found fraud with the ...Poshmark protects sellers. When you make a sale, Poshmark immediately retrieves funds from the buyer and holds on to that money. Poshmark keeps the money until the item is delivered and accepted by the buyer. The buyer has 72 hours from the time of delivery (as noted by USPS) to accept the item or raise a case against it.What is buyer’s remorse? Buyer’s remorse is a common feeling that occurs after making a purchase. It is the sense of regret or unease that a person experiences …Introducing PoshPost. When you make a sale on Poshmark, we provide you with a pre-paid, pre-addressed shipping label. No stamps. No hassle. Now that's what we call PoshPost! Here's a breakdown of how much weight our pre-paid shipping labels cover in each country: United States: up to 5lbs. Canada: up to 2.5kgs.1- First, open the Poshmark app on your mobile device. 2- Then, enter your username and password to log in to your Poshmark account. 3- Tap the "Username" icon on the bottom right of the screen. 4- Then, tap "My Wardrobe.". 5- Tap the listing that you want to mark as sold. 6- Tap the "Edit" button on the top right corner of the screen.Select Submit. On the web. Select your profile picture at the top-right of the page. Select My Sales. Select the order. Select Problems/Order Inquiry. From the dropdown menu, select Sent the wrong item. Select Report Issue. We'll notify the buyer of the issue and work to resolve the problem once they receive the order.Jan 5, 2023 ... ... cancel the order and have the buyer split the bundle into two purchases. How do I set up a bundle discount on Poshmark? On the main menu, go ...Tap "share" next to the Party name. . As long as your item is related to the party theme, it will be added to the party you shared your listings with. . Sharing your closets constantly helps in increasing visibility and a higher chance of making a sale 2-3x faster than not clicking the "share" button at all.Send Offer To Likers to engage shoppers with a can't-miss discount. 50% of daily Poshmark sales are from listings that a shopper sees for the first time that day. Act swiftly and send offers when shoppers are most interested! 30% of all lowball offers (50% less below listing price) result in a sale when countered.Easyship reports that Poshmark takes 20% of the commission for orders over $15. If the sale is under $15, the seller must pay Poshmark $2.95. And, to make it worse, that's not the only fee. Since 2019, Poshmark has charged its buyers a sales tax, according to Bellatory. This tax can dissuade buyers from shopping at Poshmark, which …Select Cancel Offer. On the web. Select your profile picture at the top-right of the page. Select My Offers. Select the offer. Select Help. From the drop-down menu, select Cancel Offer. If the seller has already countered, simply select Decline. Accepted offers are binding and cannot be cancelled.Go to ‘ My Purchases ‘ in the Poshmark app. Find and select the relevant order. Choose ‘ Problems/Order Inquiry .’. Report the issue to notify Poshmark support for assistance. 4. Cancel the Order. If the order hasn’t been shipped and it’s been more than 7 days since the purchase date, you have the right to cancel the order.16. Sellers can also cancel a sale. Sellers are also given the opportunity to cancel a sale that has been made. The really cool thing about it is that they are not penalized as long as the cancelation is made within the seven days allowed before shipping is required. 17. Poshmark does charge sellers a fee.When you share an item there is an option to share it directly to a user - you click the circle that says "search" and type their username in. Do that, and then go to "my bundles" and click on the "sell" column on the right hand. Click "view bundle" and then you have the ability to message the person.Understanding Poshmark’s Order Cancellation Policy. Alright, so you’re probably here because you’ve placed an order on Poshmark but now, for whatever reason, you need to cancel it. Don’t worry; I’m here to shed some light on this situation. Let’s take a deep dive into Poshmark’s order cancellation policy. Firstly, it’s important ...Step 3: Your purchase history will appear on the screen. Click on the purchase you want to cancel. Presumably, it would be the most recent thing because of.. you know.. the 3-hour window. Step 4: Now, click on Problems/ Order Inquiry and select Cancel Order. Step 5: Poshmark will now prompt you to select the reason for your cancellation.Today we talk about How To Cancel an Offer on Poshmark , so stay until the end of the video to see the full explanation.If you have any questions, feel free ...Knowing how to cancel an order on Poshmark can save you time and aggravation, whether you're a seller dealing with unforeseen stock issues or a customer who made the wrong purchase. This is a thorough guide to help you go through the cancellation procedure with ease: 1. Understanding Poshmark's Cancellation Policy. In A return request can typically take our team 1-2 business days to process. Please note that the length of time to review a case can vary depending on the proof we have on hand, as well as the response time it takes for a buyer or a seller to get back to us. Once a case has been submitted, Poshmark will work with both parties to facilitate the ... Get paid when the item is accepted. Once the buyer receives your package and has accepted the item, your earnings will be automatically deposited into your Poshmark account. Buyers have up to three days to accept the item and after that, the funds are automatically released to you, the seller. Note that Poshmark takes a …

A return request can typically take our team 1-2 business days to process. Please note that the length of time to review a case can vary depending on the proof we have on hand, as well as the response time it takes for a buyer or a seller to get back to us. Once a case has been submitted, Poshmark will work with both parties to facilitate the ... . Kasey tyndall wiki

how do you cancel an order on poshmark

Turns out (I learned), if you go in and edit the size of one of the items, it cancels the bundle. Then you can change the size back and create a new bundle. While I don't think we should have to use this workaround to cancel or add to a bundle, it's nice to know it works. You pros might already know about this option but newbies might not.Customer Support Center ... ...Once you drag them around to your desired order, simply press 'Organize Closet', and wait for it to finish! To organize your closet manually, you would have to share items in the order that you want them in (in reverse order). The Closet Tools does this for you automatically, silently, and as fast as possible. Now, any time you sell an item ...If you find yourself needing to cancel an order on Poshmark, don’t worry! The process is relatively straightforward. In this section, we’ll walk you through the steps involved in canceling an order on Poshmark. Checking The Order Status. Before taking any action, it’s essential to check the status of your order. Here’s how you can do that:If they are a new to my closet and have a bundle, I usually do 20% to 25% off with a shipping discount, and again, I usually do not get a counter and they buy. If someone bundles 1 item as opposed to multiple items, depending on what it is, I will do maybe 15% to 20% off with a shipping discount. I typically do not make any offers on single ...If you need to request a new shipping label: Go to your Account Tab (@username). Select My Sales. Select the order you are shipping. Select Need New Shipping Label. Select Never Received. Select Next. Select either Email Printable Label or Generate Shipping QR Code. If your sale remains unshipped by the 7th day:Sharing your items regularly will bring more visibility to your closet. Here are 3 ways to get started: Self-Shares. Keep your listings at the top of search results, sellers' Feeds, and more! Community Shares. Spread the #PoshLove, build connections, and increase sales. Posh Party Shares. Reach a large number of motivated buyers who shop Posh ...Sellers have up to 7 days from the date of purchase to ship an order. If your seller doesn't ship your order within 7 days of purchase You have the option to cancel your order on the 8th day and get a full refund. To cancel your order: Go to My Purchases. Select the relevant order. Select Problems/Order Inquiry. Select Delayed Order to cancel ...If an order is accidentally marked received and it has not yet shipped, please allow 7 days from the date of purchase for the seller to ship your order. If your order has not shipped by the 7th day from the date you purchased the item, contact Poshmark Support. We suggest reviewing all orders prior to releasing the seller's earnings as once ...To place an order for yourself or as a gift, visit poshmark.cashstar.com. Can I edit my bulk card order after it has been placed? Because we process orders quickly, it may be difficult to change an order once it has been placed. But please reach out to us at 855-341-3095 or email [email protected] does not remove sold listings at this time, even if the order has been cancelled since sold listings act as a record of previous transactions. Once a listing is sold, a user will not be able to purchase it again. If you would like to list the item again for sale, we suggest using the Copy Listing tool to create a new listing.The process for canceling a Poshmark order varies depending on whether you are a buyer or a seller and the status of the order. In this guide, we will walk you through the step-by-step process for canceling a Poshmark order in different scenarios. Cancelling an Order as a Buyer. If you are a buyer and wish to cancel a Poshmark order, here's ...Go to sales, click on the order, click on "Problems / Order Inquiry" at the bottom, and then there should be an option to cancel order from there. from what i read, if the customer is cancelling the order, they are the ones that need to cancel it on their end. If a buyer purchases an item outright they have 3 hours to cancel (by clicking on ...If you have your own boxes or padded envelopes lying around, you are, of course, welcome to use them to ship your sales. We do caution that you are careful to cover or remove any old shipping labels, barcodes or addresses so that your package is properly delivered. What Not to Use. USPS offers a variety of free packages for it's different ...If you do not agree to abide by all of the terms and conditions in this Agreement, you must not access and/or use the Service. ... in our sole discretion, cancel the order. In such cases, we will provide a refund for the full cost of the item and any accompanying shipping costs to the Buyer. ... You or Poshmark may commence arbitration by ...Are you wondering... How to ship on Poshmark? What packaging to use for Poshmark orders? What label to use for Poshmark? What box can I use to ship Poshmark ...If your order is not as described. Please notify us within 3 days of delivery by opening a case with us through your account. To file a return: In the app. Select your Account Tab (@username). Go to My Purchases. Select your order. Select Problems/Order Inquiry. Select Order Not as Described and follow the prompt..

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